Frequently Asked Questions (FAQ )
Find answers to commonly asked questions about our products and services.
General
We offer private tours all over Indonesia! From Bromo, Ijen, Tumpak Sewu, Bali, Flores, Raja Ampat, and beyond—your dream trip, your way. Custom itineraries welcome!
Yes! Your tour is exclusive—no sharing with strangers. Everything is arranged for a smooth, hassle-free experience
Absolutely! We customize tours to fit your interests. Tell us what you want, and we’ll make it happen
Yes, but keep valuables with you. The car is safe, but better to be cautious!
We serve delicious local food. If you have allergies or special requests, let us know in advance (options may be limited in remote areas).
Comfortable, A/C-equipped cars—clean and well-maintained. We have options for solo travelers to big groups.
Sure! Tell us your preference, and we’ll arrange it (extra charges may apply).
Not required, but highly recommended (covers cancellations, medical needs, lost items, etc.).
Hotels listed in your tour details. Want a different one? Just ask!
Shore Excursion – Private & Customizable Tours
✅ Private round-trip transfers in comfortable A/C vehicles
✅ Expert English-speaking guide with deep local knowledge
✅ All entrance fees to attractions in your itinerary
✅ Delicious Indonesian lunch at a top-rated local restaurant
✅ Bottled water & light snacks during the tour
Absolutely! Whether you’re arriving by:
– Cruise ship – We sync with your docking schedule
– Private vehicle/train – We adapt to your arrival time
Tailor your experience with:
✔ Extra stops at hidden gems
✔ Adjusted pace for families/seniors
✔ Special interest activities
– Comfortable walking shoes
– Sun protection (hat, sunglasses, sunscreen)
– Camera for unforgettable moments
– Small cash for souvenirs (optional)
Yes! For:
🛳️ Cruise passengers – We monitor ship schedules
🚗 Land arrivals – We track your transport timing
Built-in buffer time ensures no stress
No problem! We:
– Monitor real-time updates
– Adjust itineraries seamlessly
– Keep you informed
We accommodate:
– Vegetarian/Vegan
– Halal/Gluten-free
– Allergies (notify in advance)